Bad Bosses

July 26, 2010

Ask an Expert
Ask an Expert

Mary Stewart Center for Entrepreneurship

Q: Steve - I heard you speak recently and you were talking about bad bosses.  I would like to nominate my boss for the list - she belittles people, is demanding, never gives credit, and generally makes life miserable.  How do these people stay in business? -- Zoe

A: It surprises me at just what a ripe subject this is. It seems like everyone has a bad boss story, or several. I have a friend in sales who works for a boss whose management style is fear: Once a week, every week, someone is fired for not doing their job right. Employee morale is of course low, people are constantly in fear of losing their jobs, turnover is a given, and people hate working there.

My first boss was a bad boss. I got a job at an ice cream shop. I was 16. The boss said I needed training, and so had me work for a week - for free. Then he informed me that I needed another week of training. I quit during the second free week of labor.

So I have been hearing a lot of bad boss stories lately. Here are some of the best (or should I say, worst?):

I do think that part of it this to do with the economy. With unemployment at continued high levels, the bad boss feels like he or she has the upper hand and as such can act out with impunity. Employees, worried for their jobs, turn the other check and take it.

So what do you do if you have a bad boss and don't want to quit, or cannot quit? Here are a few ideas:

1. Do your best. Nothing succeeds like success. Hopefully, the boss will come to realize your value and not want to lose you, or maybe other people in the business notice your commitment. Either way, you will keep your job and some of your sanity if you don’t sink to the boss' level.

2. Say yes. The bad boss is often an insecure person. To the extent possible, you might want to just try agreeing with her, even if you know she is wrong. In addition, work to figure out what is important to your boss and do that. Even showing some empathy for your boss, as difficult as that may be, can work sometimes.

3. Speak up. Tell your boss what it is you need and how working together can help the business. Your boss may not listen, but then again, maybe he will. If you want to take it further, show him some objective data as to why what you are doing is OK. It is more difficult for the boss to challenge facts.

4. Document. Make sure you keep a log of inappropriate comments and actions; you never know when it might come in handy, in a lawsuit or wrongful termination case for instance. Similarly, document your work and what you do right.

5. Keep your eyes open. This is not your last job, just your current one. Work your network and keep your options open.



Today's Tip:

Want to keep better track of your competitors' Web activity? My pal and host of Business Insanity Talk Radio , Barry Moltz, suggests we check out Compete.com. "You can track the traffic of your competitors (and your own site for that matter), who links to their site and the top 5 keywords that bring them traffic." Steve says check it out.
 


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